The perfect negotiation : all you need to get it right first time / Gavin Kennedy



The perfect negotiation : all you need to get it right first time / Gavin Kennedy - 1 - 179 páginas : ilustraciones ; 23 cm. - The perfect series .

1. What is negotiation.-- 2. The four phases of negotiation.-- 3. Phase one: How to debate.-- 4. Phase two: How to debate.-- 5. Phase three: How to propose.-- 6. Phase four: Bargaining.-- 7. Agreement.-- 8. Styles of negotiation.-- 9. The role of ploys.-- 10. Negotiating difficult disputes.

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