Operations management:
Schonberger, Richard J.
Operations management: serving the customer - Irwin/ BPI - 922 p. ; 24 cm.
256058342
SERVICIO AL CLIENTE
658/ Sc65o/ 08.3.173
Operations management: serving the customer - Irwin/ BPI - 922 p. ; 24 cm.
256058342
SERVICIO AL CLIENTE
658/ Sc65o/ 08.3.173