The mediation process :
Moore, Christopher W.,
The mediation process : practical strategies for resolving conflict / Christopher W. Moore. - Fourth Edition. - xvi, 686 pages ; 23 cm
Includes bibliographical references (pages 611-654) and index.
Understanding Disputes, Conflict Resolution, and Mediation -- Laying the Groundwork for Effective Mediation -- Conducting Productive Mediation Meetings -- Strategies for Responding to Special Situations -- Toward an Excellent Practice of Mediation
"This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful "how to" approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners. "--
9781118304303
2014002405
Mediación
Gestión de conflictos
Solución de conflictos
303.69 / M781m / 2014
The mediation process : practical strategies for resolving conflict / Christopher W. Moore. - Fourth Edition. - xvi, 686 pages ; 23 cm
Includes bibliographical references (pages 611-654) and index.
Understanding Disputes, Conflict Resolution, and Mediation -- Laying the Groundwork for Effective Mediation -- Conducting Productive Mediation Meetings -- Strategies for Responding to Special Situations -- Toward an Excellent Practice of Mediation
"This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful "how to" approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners. "--
9781118304303
2014002405
Mediación
Gestión de conflictos
Solución de conflictos
303.69 / M781m / 2014
