Strategic continuous process improvement :

Plenert, Gerhard J.

Strategic continuous process improvement : which quality tools to use, and when to use them / Gerhard Plenert. - 1 online resource (xxii, 234 pages)

Includes index.

"This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals." -- from back cover.

9780071767194 9780071767187


Calidad total
Control de calidad--Normas

658.4013
Recursos Repositorio Herramienta Guias Normativa


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