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Marketing / Gary Armstrong ; Philip Kotler

Por: Productor: Upper Saddle River, : Prentice Hall, 2011Descripción: 325 páginas ; 23 cmTipo de contenido:
  • texto
Tipo de medio:
  • no mediado
Tipo de soporte:
  • volumen
ISBN:
  • 0136102433
Tema(s): Clasificación CDD:
  • 658.8 A7351m 2011
Contenidos:
1. Defining marketing and the marketing process.-- 2. Marketing Creating and capturing customer value.-- 3. Company and marketing strategy Partnering to build customer relationships.-- 4. Understanding the marketplace and consumers.-- 5. Analyzing the marketing environment.-- 6. Managing marketing information to gain customer insights.-- 7. Understanding consumer and business buyer behavior.-- 8. Designing a customer-driven strategy and mix Customer driven marketing strategy Creating value for target customers.-- 9. Products, services, and brands: Building customer value.-- 10. Developing new products and managing the product life-cycle.-- 11. Pricing : Understanding and capturing customer value.-- 12. Marketing channels : Delivering customer value.-- 13. Retailing and wholesaling.-- 14. Communicating customer value : Advertising and public relations.-- 15. Personal selling and sales promotion.-- 16. Direct and online marketing : Building direct customer relationships.-- 17. Extending marketing.-- 18. The global marketplace.-- 19. Sustainable marketing.-- 20. Social responsibility and ethics.
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Tipo de ítem Biblioteca actual Colección Signatura topográfica Copia número Estado Fecha de vencimiento Código de barras Reserva de ítems
Libro Libro Sede Ambato Sala general Col General 658.8 A7351m 2011 (Navegar estantería(Abre debajo)) Ej.1 Disponible AMB050877
Total de reservas: 0

Includes bibliographical references and index.

1. Defining marketing and the marketing process.-- 2. Marketing Creating and capturing customer value.-- 3. Company and marketing strategy Partnering to build customer relationships.-- 4. Understanding the marketplace and consumers.-- 5. Analyzing the marketing environment.-- 6. Managing marketing information to gain customer insights.-- 7. Understanding consumer and business buyer behavior.-- 8. Designing a customer-driven strategy and mix Customer driven marketing strategy Creating value for target customers.-- 9. Products, services, and brands: Building customer value.-- 10. Developing new products and managing the product life-cycle.-- 11. Pricing : Understanding and capturing customer value.-- 12. Marketing channels : Delivering customer value.-- 13. Retailing and wholesaling.-- 14. Communicating customer value : Advertising and public relations.-- 15. Personal selling and sales promotion.-- 16. Direct and online marketing : Building direct customer relationships.-- 17. Extending marketing.-- 18. The global marketplace.-- 19. Sustainable marketing.-- 20. Social responsibility and ethics.

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