The power of the phone / Pat Cochrane
- 1
- 183 páginas : ilustraciones ; 23 cm.
1. A telephone audit of your business.-- 2. How telephone communication worka in business.-- 3. Telephone Skills.-- 4. Training for success and profit.-- 5. Managing telephone contact in your business ororganisation.-- 6. When do you telephone?.-- 7. How the telephone is good for business.-- 8. the telephone web.-- 9. How sseven companieswt put power beind the phone.