TY  - BOOK
AU  - 
TI  - The power of the phone / Pat Cochrane
SN  - 027360211
U1  - 658.84 
PY  - 1993///
CY  - London: 
PB  - Pitman, 
KW  - TELEMARKETING
N1  - 1. A telephone audit of your business.-- 2. How telephone communication worka in business.-- 3. Telephone Skills.-- 4. Training for success and profit.-- 5. Managing telephone contact in your business ororganisation.-- 6. When do you telephone?.-- 7. How the telephone is good for business.-- 8. the telephone web.-- 9. How sseven companieswt put power beind the phone
ER  -