The perfect negotiation : all you need to get it right first time / Gavin Kennedy
- 1
- 179 páginas : ilustraciones ; 23 cm.
- The perfect series .
1. What is negotiation.-- 2. The four phases of negotiation.-- 3. Phase one: How to debate.-- 4. Phase two: How to debate.-- 5. Phase three: How to propose.-- 6. Phase four: Bargaining.-- 7. Agreement.-- 8. Styles of negotiation.-- 9. The role of ploys.-- 10. Negotiating difficult disputes.