How to talk so people listen / Sonya Hamlin
- 1
- 530 páginas ; 24 cm.
1. What´s the problem.-- 2. The basivs of communicating.-- 3. Getting ready to communicate.-- 4. Structuring and organizing business encounters.-- 5. Designing presentations.-- 6. Close encounters.-- 7. Presentations.-- 8. The art of being questioned.-- 9. Mettings.-- 10. The last word.