TY - BOOK AU - Voss, Christopher, AU - Raz, Tahl TI - Never split the difference: negotiating as if your life depended on it SN - 9781847941497 U1 - 158.5 23 PY - 2016/// CY - London PB - Penguin Random House KW - Negociación KW - BNE KW - Negociación en los negocios N1 - The new rules -- Be a mirror -- Don´t feel their pain, labelit -- Beware yes master No -- Trigger the two words that immediately transform any negotiation -- Bend their reality N2 - "A negotiation guide from a former FBI Hostage Negotiator"-- UR - https://puce.odilo.us/info/never-split-the-difference-negotiating-as-if-your-life-depended-on-it-03343220 ER -