TY - BOOK AU - Mullakara, Nandan AU - Asokan, Arun Kumar ED - Safari, an O'Reilly Media Company. TI - Robotic process automation projects: build real-world RPA solutions using UiPath and Automation Anywhere SN - 978-1-83921-735-7 U1 - 629.892 PY - 2020/// CY - Orlando PB - Packt Publishing KW - Robótica KW - Desarrollo de software KW - Tecnologías de la información y de la comunicación N1 - Getting Started with Robotic Process Automation -- Help Desk Ticket Generation -- CRM Automation -- Moderate Social Media Using AI -- Purchase Order Processing with UiPath ReFramework -- Completing an RPA Challenge -- Sales Order Processing --ERP User Administration -- Employee Emergency Notifications -- Using AI and RPA for Invoice Processing ER -