TY  - BOOK
AU  - Yang, Kai
TI  - Design for six sigma for service
SN  - 9780071445559
U1  - 658.4013 22
PY  - 2005///
CY  - New York
PB  - McGraw-Hill
KW  - Industrias de servicios
KW  - Gestión
KW  - Six sigma (Norma de control de calidad)
KW  - Control de calidad
KW  - Métodos estadísticos
N1  - Includes bibliographical references (p. 431-435) and index
UR  - https://www.accessengineeringlibrary.com/content/book/9780071445559
UR  - http://www.loc.gov/catdir/enhancements/fy0625/2005050471-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0625/2005050471-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0625/2005050471-t.html
ER  -