TY  - BOOK
AU  - Dana, Daniel
TI  - Conflict resolution: mediation tools for everyday worklife 
SN  - 9780071364317
U1  - 658.4053 21
PY  - 2001///
CY  - New York
PB  - McGraw-Hill
KW  - Solución de conflictos
KW  - ARMARC 2.0 en línea
KW  - Mediación
KW  - Conflictos interpersonales
N1  - Includes index
UR  - https://www.accessengineeringlibrary.com/content/book/9780071364317
UR  - http://www.loc.gov/catdir/bios/mh041/00065383.html
UR  - http://www.loc.gov/catdir/description/mh021/00065383.html
UR  - http://www.loc.gov/catdir/toc/mh021/00065383.html
ER  -