| 000 | 00806nam a2200253Ia 4500 | ||
|---|---|---|---|
| 001 | 139293 | ||
| 005 | 20230711144703.0 | ||
| 008 | 200715s2017 enka g 1 eng d | ||
| 020 | _a9781472572585 | ||
| 040 |
_bspa _aEC-QuPUC _fAntonio Amundarain |
||
| 041 | _aenm | ||
| 082 | 0 | 4 |
_a658.812 _bP378i |
| 100 |
_a Penin, Lara _967158 |
||
| 245 | 1 | 3 |
_aAn introduction to service design / _cLara Penin |
| 260 |
_aLondon : _bBloomsbury Publishing, _c2017 |
||
| 300 |
_a342 p. : _bil. ; _c27 cm. |
||
| 504 | _aBibliografía : p. 330-336 | ||
| 650 | 0 | 7 |
_aServicio al cliente _963855 |
| 650 | 0 | 7 |
_aDiseño industrial _952622 |
| 650 | 0 | 0 |
_aIndustrias de servicios - Administración _967186 |
| 740 | _a0 | ||
| 856 | _uhttps://puce.odilo.us/info/an-introduction-to-service-design-03103405 | ||
| 942 |
_cBK _00 |
||
| 999 |
_c181534 _d181534 |
||