| 000 | 01384nam a2200277Ia 4500 | ||
|---|---|---|---|
| 001 | 5566 | ||
| 008 | 150527s2004 -us 00 0 eng d | ||
| 020 | _a9781591391340 | ||
| 040 |
_aPUCESD _bspa _erda |
||
| 082 | 0 | 4 |
_a658.4 _bK1412 2004 |
| 090 | _aPlanta Baja | ||
| 100 | 1 | _aKaplan, Robert S | |
| 245 | 1 | 0 |
_aStrategy maps / _cRobert S. Kaplan, David P. Norton |
| 250 | _a1° Ed. | ||
| 264 | 1 |
_aEstados Unidos de América : _bMcGraw-Hill , _c2004 |
|
| 300 |
_a454 páginas ; _c24 cm. |
||
| 336 | _atxt | ||
| 337 | _an | ||
| 338 | _anc | ||
| 500 | _aFactura educativa | ||
| 505 | 0 | _aPART I. OVERVIEW 1.- Introduction 2.- Strategy maps PART II. VALUE-CREATNG PROCESSES 3.- Operations management processes 4.- Customer management processes 5.- Innovation processes 6.- Regulatory and social processes PART III. INTANGIBLE ASSETS 7.- Aligning intangible assets to enterprise strategy 8.- Human capital readiness 9.- Information capital readiness 10.- Organization capital readiness PART IV. BUILDING STRATEGIES AND STRATEGY MAPS 11.- Customizing your strategy map to your strategy 12.- Planning the campaign PART V. THE CASE FILES 13.- Private-sector organizations 14.- Public-sector organizations 15.- Nonprofit organizations | |
| 526 | _aAdministración de Empresas | ||
| 590 | _aSH | ||
| 650 | 0 | 4 | _aGERENCIA EJECUTIVA |
| 942 | 0 | 0 |
_00 _cBK |
| 999 |
_c204826 _d204826 |
||