| 000 | 01003nam a2200241Ia 4500 | ||
|---|---|---|---|
| 001 | 6972 | ||
| 008 | 121227s1993 xxk 000 0 eng d | ||
| 020 | _a0273601636 | ||
| 082 | 0 | 4 |
_a658.314 _bM3791t |
| 100 | _qMartin, David M. | ||
| 245 | 1 | 0 |
_aTough talking : how to handle awkward situations / David M. Martin _b _c |
| 264 | 0 |
_aUnited Kingdom Misc. Islands: _bPitman Pub. in association with the Institute of Management, _c1993 |
|
| 300 |
_a630 páginas ; _c24 cm. |
||
| 336 | _atxt | ||
| 337 | _an | ||
| 338 | _anc | ||
| 490 | 0 | _aBetter business performance | |
| 505 | 0 | _a1. Making though talking easy.-- 2. Key techniques for every encounter.-- 3. Manipulating meetings.-- 4. Maneuvring warring factions.-- 5. Eyeball to eyeball encounters.-- 6. Solving performnce attitudes.-- 7. Customer care - firm but fair. | |
| 650 | 1 | 4 | _aCOMUNICACIÓN EMPRESARIAL |
| 650 | 1 | 4 | _aRELACIONES PÚBLICAS |
| 830 | 0 | _aBetter business performance. | |
| 942 | 0 | 0 |
_00 _cBK |
| 999 |
_c213613 _d213613 |
||