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| 100 | 1 | _aAnderson, Kristin. | |
| 245 | 0 | _aCRM para directivos / Kristin Anderson ; Carol Kerr | |
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_aMadrid, España _bMcGraw-Hill _c2003 |
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| 300 |
_axvi, 187 p. _b _c21 cm |
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| 490 | 0 | _a3262 | |
| 650 | 4 | _aEMPRESAS - SERVICIO AL CLIENTE | |
| 650 | 4 | _aGESTION DE NEGOCIOS | |
| 700 | 1 | _aKerr, Carol | |
| 999 |
_c52007 _d52007 |
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