000 | 00570nam a2200205Ia 4500 | ||
---|---|---|---|
001 | 77755 | ||
008 | 200505s9999 xx 000 0 und d | ||
020 | _a958-9042-91-0 | ||
040 |
_aEC-QuPUC _bspa |
||
082 | 0 | 4 | _a658.812/Al15ex |
100 | 1 | _aAlbrecht, Karl. | |
245 | 0 | _aLa excelencia en el servicio / Karl Albrecht ; Lawrence J. Bradford | |
260 |
_a[Bogotá, Colombia] _bLegis _c1990 |
||
300 |
_aix, 236 p. _b _c24 cm |
||
490 | 0 | _a1005 | |
504 | _aIncluye bibliografĂa | ||
650 | 4 | _aSERVICIO AL CLIENTE | |
700 | 1 | _aBradford, Lawrence J | |
999 |
_c82883 _d82883 |
||
942 | 0 | 0 | _00 |