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Beyond the Balanced Scorecard / Mark Graham Brown

Por: Editor: Reino Unido : Productivity Press , 2007Edición: 1° EdDescripción: 233 páginas ; 24 cmTipo de contenido:
  • texto
Tipo de medio:
  • no mediado
Tipo de soporte:
  • volumen
ISBN:
  • 9781563273469
Tema(s): Clasificación CDD:
  • 658.4 B8121 2007
Contenidos:
1.- Beyond first-generation balanced scorecards 2.- Analytics: a new way of tracking organizational performance 3.- The analytics-based scorecard: adding more business intelligence to your metrics 4.- Customer relationship analytics: meaningful metrics that predict loyalty 5.- External analytics: quantifying factors that can make or break your business 6.- People analytics: measuring your most important asset 7.- Operational analytics: key internal metrics of quality, productivity, timeliness and innovations 8.- Strategic and financial analytics: measuring what really matters 9.- Beyond the balanced scorecard: from performance measurement to performance management
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Tipo de ítem Biblioteca actual Colección Signatura topográfica Copia número Estado Fecha de vencimiento Código de barras Reserva de ítems
Libro Libro Sede Santo Domingo Sala general Col General 658.4 B8121 2007 (Navegar estantería(Abre debajo)) Ej.1 Disponible SDO016765
Libro Libro Sede Santo Domingo Sala general Col General 658.4 B8121 2007 (Navegar estantería(Abre debajo)) Ej.2 Disponible SDO016766
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Factura educativa

1.- Beyond first-generation balanced scorecards 2.- Analytics: a new way of tracking organizational performance 3.- The analytics-based scorecard: adding more business intelligence to your metrics 4.- Customer relationship analytics: meaningful metrics that predict loyalty 5.- External analytics: quantifying factors that can make or break your business 6.- People analytics: measuring your most important asset 7.- Operational analytics: key internal metrics of quality, productivity, timeliness and innovations 8.- Strategic and financial analytics: measuring what really matters 9.- Beyond the balanced scorecard: from performance measurement to performance management

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