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The mediation process : practical strategies for resolving conflict / Christopher W. Moore.

Por: Idioma: Inglés Editor: San Francisco : Jossey-Bass, A Wiley Brand, 2014Edición: Fourth EditionDescripción: xvi, 686 pages ; 23 cmTipo de contenido:
  • texto
Tipo de medio:
  • no mediado
Tipo de soporte:
  • volumen
ISBN:
  • 9781118304303
Tema(s): Clasificación CDD:
  • 303.69 M781m 2014 23
Recursos en línea:
Contenidos:
Understanding Disputes, Conflict Resolution, and Mediation -- Laying the Groundwork for Effective Mediation -- Conducting Productive Mediation Meetings -- Strategies for Responding to Special Situations -- Toward an Excellent Practice of Mediation
Resumen: "This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful "how to" approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners. "--
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Includes bibliographical references (pages 611-654) and index.

Understanding Disputes, Conflict Resolution, and Mediation -- Laying the Groundwork for Effective Mediation -- Conducting Productive Mediation Meetings -- Strategies for Responding to Special Situations -- Toward an Excellent Practice of Mediation

"This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful "how to" approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners. "--

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