Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts / Daniel Shapiro.

Bibliography: pages 309-322

Why this book? -- Why do we get stuck in conflict? -- Emotionally charged conflicts are hard to resolve -- Identity matters (more than you think) -- Is identity negotiable? -- How to avoid getting lured into conflict -- How to break free. Stop vertigo before it consumes you -- Resist the repetition compulsion -- Acknowledge taboos -- Respect the sacred don't assault it -- How to reconcille relations. Bridging the divide: a four-step method -- Uncover the mythos of identity -- Work through emotional pain -- How to negotiate the nonnegotiable. Manage dialectics -- Foster the spirit of reconciliation

""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"--